Simon Celen

Zendesk lookup fields link tickets to custom objects, users, organizations or other tickets. But on the ticket, agents only see the record’s name. The Lookup Fields Viewer shows the whole record ne...

Install the app from the Zendesk Marketplace.Before you startYour ticket forms need at least one lookup relationship field. To show custom object records, set up the custom objects first.Install th...

Open a ticket whose form has one or more lookup fields. The app shows a card for each of them in the ticket sidebar.See the linked recordEach card shows the field’s name and the linked record’s nam...

To uninstall the app, go to Admin Center > Apps and integrations > Zendesk Support apps. Find the Lookup Fields Viewer, click its cogwheel icon and select Uninstall.The app stores nothing in your a...

✅ New feature 🛠️ Bug fix 🎨 Layout change 💵 Change in billing or licensingv1.1.0 (25 October 2026)✅ Change a custom object lookup from its card: search every text field of the records and filter on ...

Marketplace installationDuring the installation process of our apps via the Zendesk Marketplace we receive the following information from Zendeskdomain of the instancecompany, address and contact i...