Bernard Moriau

Uninstalling the App is very easy. You go to the Admin centre > Apps and Integrations > Zendesk Support Apps. In here you will find the App. By clicking on the cogwheel  a pop-up will appear. From ...

Conditional Field Values appear automatically in tickets but require a theme snippet for user forms. Export conditions, upload tripelhop-cfv.js, add the two lines to new_request_page.hbs, then publ...

Marketplace installationDuring the installation process of our apps via the Zendesk Marketplace we receive the following information from Zendeskdomain of the instancecompany, address and contact i...

For all tickets in your instance, you can check if the user has been having bot communications;These communications will be displayed in the sidebar app   They are grouped together, but can be sepa...

Marketplace installationDuring the installation process of our apps via the Zendesk Marketplace we receive the following information from Zendeskdomain of the instancecompany, address and contact i...

Uninstalling the App is very easy. Navigate to the Admin Center > Apps and Integrations > Zendesk Support Apps. You will find here the Bot History Viewer App. Click on the cogwheel that will open a...

Uninstall Conditional Field Values via Admin Center > Apps and integrations > Zendesk Support apps, then its cogwheel menu. Existing form conditions will stop working and require revision. Nothing ...

Marketplace installationDuring the installation process of our apps via the Zendesk Marketplace we receive the following information from Zendeskdomain of the instancecompany, address and contact i...

Marketplace installationDuring the installation process of our apps via the Zendesk Marketplace we receive the following information from Zendeskdomain of the instancecompany, address and contact i...

✅ New feature 🛠️ Bug fix 🎨 Layout change 💵 Change in billing or licensingv1.12.1 (22 October 2026)✅ Multi-select fields as a condition's source or target, for agents and on the Help Center form.✅ T...