Bernard Moriau

During installation of Bot History Viewer, you will need to activate it. How to activate the App the first time? During installation Zendesk will prompt you to enter an App ID and encoded token.  T...

API viewer via the Navigation Bar You can open the API Viewer in the Navigation Bar (left-hand side) When opening the app, an enormous amount of information will be displayed. This information is n...

There are 3 things that can be adjusted within the App. 1. Change the colour of the icon's  The icons in the app will use the same colour as the branding colour in your Zendesk instance. You can ch...

Uninstalling the App is very easy. Navigate to the Admin Center > Apps and Integrations > Zendesk Support Apps. Here, you will find the CSAT Viewer App. Click on the cogwheel to open a pop-up windo...

✅ New feature 🛠️ Bug fix 🎨 Layout change 💵 Change in billing or licensing v1.0.0 Initial release of the app 🥳

Uninstalling the App is very easy. Navigate to the Admin Center > Apps and Integrations > Zendesk Support Apps. Here, you will find the CSAT Viewer App. Click on the cogwheel to open a pop-up windo...

Uninstalling the App is very easy. You go to the Admin centre > Apps and Integrations > Zendesk Support Apps. In here you will find the App. By clicking on the cogwheel  a pop-up will appear. From ...

Marketplace installationDuring the installation process of the our apps via the Zendesk Marketplace we receive the following information from Zendeskdomain of the instancecompany, address and conta...

For all tickets in your instance, you can check if the user has been having bot communications;These communications will be displayed in the sidebar app   They are grouped together, but can be sepa...

Uninstalling the App is very easy. Navigate to the Admin Center > Apps and Integrations > Zendesk Support Apps. You will find here the Bot History Viewer App. Click on the cogwheel that will open a...