Installing the App is an easy process to go through. Search for the App on the Zendesk marketplace (or use this link).
When opening the App page, you can install it by selecting the available plan.
Only an instance-based plan is available. As you either use the App or don't use it.
Now, you will be prompted to fill out your domain.
Once filled out, you click on the install button and now you will be prompted to fill out the banking details.
The App now gets loaded and will be listed in your admin center under the Zendesk support Apps
Ensure the app is enabled by clicking on the cogwheel and select the enabled status.
If you click on change the settings, you can enable role or group restrictions.
We advise to have the app enabled for people with an admin account in your instance., as the App will have hardly added value for your agents.
By now the App has been installed and can be used