API viewer via the Navigation Bar
You can open the API Viewer in the Navigation Bar (left-hand side)
When opening the app, an enormous amount of information will be displayed. This information is not linked to a ticket, its user or its organization. But what can you find in here?
In the top section you will find
- Account:
- Agent Availability:
- Custom Objects:
- Guide:
- Locales:
- Apps:
- Rules Automations:
- Macro's:
- Statuses:
- Forms and Fields:
- Other:
- Routing:
- Voice: